To inquire about the status of your return or exchange please email returns@megasuperstores.com


To inquire about the status of your return or exchange please email returns@megasuperstores.com


RETURN POLICY

1. RETURN OF UNOPENED ITEM(S) FOR REFUND

Heater-Store.com accepts returns on eligible unopened items within 7 days after delivery. Eligible Items: Please note that due to manufacturer requirements, there are some items that are not eligible for return for any reason. Contact our customer service department for more information prior to placing your order if you have any questions or concerns.

Shipping charges are not refundable. All RMAs will expire 7 days after issuance. If a return authorization expires or is canceled, it cannot be reissued.

2. RETURN OF UNOPENED ITEM(S) FOR EXCHANGE

Heater-Store.com accepts exchanges on eligible unopened items within 7 days after delivery. Eligible Items: Please note that due to manufacturer requirements, there are some items that are not eligible for return for any reason. Contact our customer service department for more information prior to placing your order if you have any questions or concerns.

All return authorizations will expire after 15 days. If a return authorization expires or is canceled, it cannot be reissued.

3. DEAD ON ARRIVAL ITEM(S)

For all products arriving Dead on Arrival (DOA) with no damage, you must contact the manufacturer for further information on return or exchange. Extended Warranty Items: If you purchase an extended warranty from us, you must contact your provider for further information. Please note that due to manufacturer requirements, some items are not returnable or exchangeable for any reason. Defective items may be serviced or replaced by the manufacturer only. Please contact our customer service department for more information prior to placing your order if you have any questions or concerns.

4. RETURN OF OPENED ITEM(S) FOR REFUND

Non-defective opened items cannot be returned for any reason if the factory seal is broken! These items are generally considered used goods and cannot be resold as new. Do not assume the item(s) you are ordering are returnable or exchangeable if opened. Please contact our customer service department for more information prior to placing your order if you have any questions or concerns.

To view more information on your return or exchange, please visit our Shipping and Returns page. If you have any questions about anything contained on this website, please contact us at info@Heater-Store.com.

To inquire about the status of your return or exchange please email returns@megasuperstores.com

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